Improper installation of the projector on a ceiling or wall may cause it to fall, leading to potential injury or damage. To prevent this, ensure the ceiling mount is securely fastened using all mounting points specified in the projector’s user guide which is available to download from our support website (www.epson.eu/support). We recommend the use of Epson-approved ceiling mounts that are compatible with the projector model. Additionally, attach a safety wire of adequate strength to secure the projector to the ceiling mount.

If the projector is suspended from a ceiling or wall mount and installed in an environment with heavy oil smoke or places where oils or chemicals are volatilized, places where a lot of smoke or bubbles are used for event staging, or where aroma oils are frequently burned, it can make certain parts of our products susceptible to a material degradation which over time could break and cause the projector to drop from the ceiling.

We recommend that the equipment be inspected on a regular basis, either by the user or by a qualified professional, to ensure continued safe operation.

If you are concerned about the environment in which your projector is installed, or if you have any other questions, please contact our support department and they can provide additional assistance.